SeeWell Support

Short guided breaks for your eyes, body and breath.

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Frequently asked questions

I'm not getting reminders.

SeeWell asks for notification permission at the end of onboarding. If you declined, open iOS Settings → SeeWell → Notifications and turn Allow Notifications on. Also check that Focus or Do Not Disturb is not filtering them, and that your reminder schedule in the app covers the current time of day.

Do I need an account?

No. Choose Continue as Guest and the whole app works. An account only preserves your identity if you reinstall.

Where is my exercise history stored?

On your device only. It is not uploaded to a server, so it does not transfer to a new phone and it is removed if you delete the app. See the privacy policy.

My streak reset.

A streak counts consecutive days with at least one completed exercise. Missing a full calendar day ends it. Not having exercised yet today does not break a streak — yesterday still holds it.

How do I delete my account and data?

Open Settings → Delete Account in the app. This permanently deletes your account and erases your on-device data. If you are asked to sign in again first, that is a security requirement: sign out, sign back in, then delete.

Does SeeWell use Apple Health?

No. It does not read from or write to HealthKit.

Is my eye prescription sent anywhere?

No. The age and eye-power fields are optional and stay on your device.

Can I use SeeWell offline?

Yes. Exercises and reminders work with no network connection. Only signing in or creating an account needs one.

Privacy

Read the full privacy policy.